Returns Policy

Returns

We want you to be 100% happy with your purchase.  We also appreciate that with the demands of a busy life it can be difficult to return goods within a very short time frame.  That's why our Returns Policy lasts 60 days from the date of purchase - even for sale items!    

Items returned in original condition and with original packaging, within 60 days, will receive a no-fuss refund.    

Please note that due to the hand-made nature of the product, it is normal for irregularities to occur.

What do I need to do?

When returning an item, we obviously ask that the item or garment has not been worn or washed, that all labels are attached and that you take care to protect the garment when posting.  If concerned, please return goods via registered mail to ensure their safety as we do not take responsibility for goods lost in transit.  Please print and complete this Returns Form and provide a copy of the receipt or proof of purchase that includes your name, address, the order number and your phone number.

Post your return with a copy of the receipt to:

Mekko Customer Care
PO Box 7183
BERRIMA  NSW  2577   

AUSTRALIA  

Please do not send your purchase back to the manufacturer.